Usenet Newsgroup Technical Support

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Attention Subscribers & Prospective Customers: All inquiries sent to our Technical or Billing departments should include your newsreader login (username) in the body of the email message (if applicable). If you're a new customer please feel free to contact us as well!

Sales Department

All pre-and-post sales inquiries should be directed to sales@usenet-access.com

Technical Support

Contact support@usenet-access.com for all questions related to account access problems. We're more than happy to assist you with any problem you may be encountering. We can also provide copies of logins(usernames) and passwords if lost. Please include the name of the newsreader you're using and the exact error you received.

Billing Department

Contact billing@usenet-access.com for all non-technical questions related to your account or to submit an account cancellation request. Be advised that all cancellation requests MUST be received 5 days prior to the start of a new 30 day subscription period to avoid any additional charges.
(Please don't forget to include your newsreader login (username) in the e-mail message...)